A Message About COVID-19

Our steps to minimise the spread of Coronavirus

Chem-Dry Eastern Suburbs takes the safety of our staff and customers very seriously. Challenging times such as these mean we need to be even more careful to safeguard the health and wellbeing of our staff and customers. We have taken a number of steps to ensure the safety of our staff and customers.

1. Maintaining strict hygiene procedures

Chem-Dry Eastern Suburbs technicians carry hand sanitisers or liquid soap to sanitise their hands between and throughout every job and practise good hygiene.

2. Unwell staff must be cleared to work by a medical practitioner

Any staff member who exhibits cold or flu-like symptoms are being asked to take time off work until they are cleared by a medical practitioner.

3. Screening customers at time of booking

Chem-Dry Eastern Suburbs now screens all customers over the phone to determine if any customers have travelled outside Australia in the last 14 days, or have come into contact with anyone carrying Coronavirus. We have asked any clients who have travelled overseas to wait 14 days before their Chem-Dry Eastern Suburbs service. Where a client has been exposed to someone with Coronavirus, we ask the client to postpone their booking until they have been cleared by a medical professional or have completed self-isolation procedures.

4. Staff training to mitigate risk of COVID-19 transmission

All Chem-Dry Eastern Suburbs technicians are currently undergoing training provided by the World Health Organization and the Australian Department of Health. We are ensuring that all of our technicians have the knowledge and procedures to effectively mitigate the risk of COVID-19 transmissions.

5. Equipment sanitised daily to treat germs, bacteria and viruses

Our technicians carry sanitising products that include a viricide to effectively deactivate viruses. These sanitisers are applied to our equipment daily and are residually active, ensuring they are effective throughout the day. We need your assistance. If you, or anyone in your family have cold or flu-like symptoms, please postpone your booking with Chem-Dry Eastern Suburbs until you have been cleared by a medical professional.

We look forward to seeing you soon. Thanks for your assistance.